Wired reported on Friday that the twitter’s TSC (Trust and Safety Council) members feel unheeded by the social media which doesn’t regard their input and expertise. A letter outlined with this concern was sent by the members to the Twitter’s head on Monday.
Their uncertainties include being left uninformed for months by the company, having problems in contacting the company in certain regions and remaining unaware about product or policy changes. The members have demanded a meeting with Twitter’s CEO, J. Dorsey, for discussing regarding the council’s future.
The TSC was created by Twitter in 2016, which comprises of additional 40 external assemblies and specialists that offer advice for ensuring safety of a user.
Deputy CEO, Alex Holmes of Diana Award, emailed the letter and established with CNET. Diana Award is a body focusing on online security programs and anti- bullying. Wired was informed by Holmes that every member of the council hasn’t represented his views through the letter.
The letter addresses that the members of the board are left unaware about Twitter’s advance product or policy amendments and being left with no prior instructions or warnings before any media enquiries and press calls regarding their involvement and role in the board. The letter further reads that the whole situation leads to the board members’ embarrassment.
Twitter’s PPS (Public Policy Strategy) director, Nick Pickles stated that the firm is devoted to safeguard its user’s privacy and works with the partners to ensure this happens.
Pickles clarified that they’d been discussing methods by which they could improve and enhance coordination with experts, advocates and partners, plus having talk with their TSC members. He further added that those talks resulted in realizing that a small centralized association wasn’t insightful of the role of Twitter across the world, so they’re working on methods to receive more views from a better varied range of opinions.